SOMOS Support
Help with Booker, Solo, Projects, subscriptions, and account access.
Contact our support team
For account help, billing questions, subscription cancellation, technical issues, or privacy inquiries, contact:
Please include the business name associated with your account and a brief description of the issue. Do not email passwords, complete payment-card numbers, or other sensitive credentials.
Billing and subscription help
For questions about charges from SOMOS, plan changes, cancellations, or potential billing errors, email support with the account's registered email address. Subscription renewals can be canceled through available billing controls or by request; see the Terms of Service for our cancellation and refund policy.
Booking or appointment concerns
If you booked a service with a salon, therapist, consultant, or another business using SOMOS, please contact that business first about appointment changes, deposits, service quality, or refunds. SOMOS supplies software; the business sets its service policies.
Security and privacy
To report suspected account misuse, privacy concerns, or a request related to information controlled by SOMOS, email support@usesomos.com. See our Privacy Policy.
Our products
Booker: online booking, scheduling, classes, and customer communications. Solo: independent-business workflow, quotes, invoices, and payments. Projects: estimating, project management, and field operations.